Frequently Asked Questions
Below are a few Frequently Asked Questions that we’ve received over time and think it’s a great resource to review before contacting us. If you don’t see the answer to your questions, please contact us.
Absolutely! Many parents prefer to see the same provider or providers. From a clinic standpoint, we agree this helps provide better continuity of care for the child. Monday-Friday 9 am – 430 pm parents can schedule appointments for their child with the provider of their choice.
If a parent requests to speak to one of our nurses, the information is initially taken by our telephone operator. Then it is sent to one of our staff nurses. Understandably, our nurses get a lot of telephone calls as well as other duties in the office with assisting our providers, and sometimes telephone calls take a couple of hours to have an official response from our providers. We encourage our patients to create an account in our Patient Portal, where many of your questions and concerns can be addressed in a more timely fashion. Here you can find health records, view and pay statements, and more.
Ages for routine wellness exams are as follows:
- Newborn
- 2 weeks
- 1 month
- 2 months
- 4 months
- 6 months
- 9 months
- 12 months
- 15 months
- 18 month
- and yearly at ages 2-18
* Some insurance companies vary so please check with your specific carrier.
Our clinic telephone is answered 24 hours a day 7 days a week. Starting at 5 pm on weekdays and all weekend we have nurses from Arkansas Children’s Hospital Kids Care available to answer any concerns a parent has no matter the time of night.
Go to the ER immediately:
- if your child has difficulty breathing or shortness of breath
- if your child has had a change in mental status, such as suddenly becoming unusually sleepy or difficult to rouse, disoriented, or confused
- if your child has a cut in the skin that is bleeding and won’t stop
- if your child has a stiff neck along with a fever
- if your child has a rapid heartbeat that doesn’t slow down
- if your child accidentally ingests a poisonous substance or too much medication
- or if your child has had more than minor head trauma.
The Children’s Clinic will see children from birth through adolescence.
We offer:
In house lab and x-ray
Well child visits
Immunizations
Hearing and vision screens
Developmental screens
ADHD testing
RSV preventative shots
Circumcisions
Walk-In Clinic
Sutures
Wart removal
Work closely with specialists
Full service lab with well trained phlebotomist
Full service xray dept with radiologist overread as needed
Contact The Children's Clinic
- (870) 935-6012
- 800 S. Church, Suite 400 Jonesboro, AR 72401
If you have any questions, please call us or fill in the form below and we will get back to you very soon.