Telemedicine Services

The Children’s Clinic has begun offering Telemedicine Services to work with our patients and families to limit the spread of novel Coronavirus (COVID-19). This is a new, limited-service for our clinic based on the recommendations by the CDC and the Arkansas Department of Health. A telemedicine visit will minimize in-person contact and help promote social distancing while also allowing improved communications with your provider. We will be using a secure, HIPAA compliant connection that requires either a cell phone, tablet, or computer for a video and audio connection.

This service is only available during this pandemic crisis, and we hope to utilize it specifically in answer questions ranging from eligibility for testing, symptom concerns, follow up of recent infection, and if an ER or clinic visit is needed.

In addition to COVID-19 illnesses, there are other illnesses or problems that might be able to be answered by telemedicine visits. If you think a telemedicine visit would be possible, please contact the clinic to discuss in more detail with a nurse.

Insurance companies will be billed for the telemedicine visit, which will apply to your deductibles and copays; however, they are encouraging this encounter for social distancing and currently AR Medicaise, QualChnoice, and Arkansas Blue Cross Blue Shield will cover the visit without co-payments for the next 2 months. If you have questions about your insurance coverage or telemedicine visits, please contact your insurance company.

 

Updated Hours – March 24-27

At this time, The Children’s Clinic will only be open from 8 am to 5pm Monday to Friday and 9 am to 12 pm on Saturday. 

Well/Check-Up Visits

We would like to encourage you to continue well child visits for your children at this time with emphasis on visits where vaccinations would be administered and for those less than 5 years old. We are following the coronovirus cases in our area closely and have made numerous changes to our work flow to minimize exposure risk. Our staff is contacting families prior to their visit to ensure they are healthy or if needed can reschedule your appointment to a later time. TCC is a firm believer in the importance of well-child care visits while making the needed adjustments to ensure the safety of our patients, staff, and community. Again, thank you!

Screening at Arrival

TCC is working diligently to protect our patients and staff during this time. We are separating patients with potential symptoms of COVID-19 infection from all other patients. All arriving patients are being screened in the lobby of our building and being directed to the proper location based on symptoms. Please remember only ONE healthy caregiver per patient if at all possible. We appreciate your understanding and patience at this time.

Mobile Check-In – Starts March 17, 2020

We are excited to offer a new service to our patients!

Effective Tuesday, March 17, those with SCHEDULED APPOINTMENTS will now be able to check-in remotely by texting us when you arrive.

Simply text your child’s name and date of birth to 870-351-9587 upon your arrival to the parking lot. We will check in your child and send a confirmation text back to you. You may wait in your vehicle instead of our waiting room.

When your exam room is ready you will be called on the number from which you texted. Simply come to the reception desk and you will be escorted back to be seen.

Caregivers

For the safety of our patients and staff, we are kindly asking that each patient be accompanied by only ONE healthy caregiver when possible. This will minimize the number of people entering our offices and in our waiting areas. Thank you for your cooperation.

COVID-19 update from The Children’s Clinic

COVID-19 update from The Children’s Clinic, we will be posting updates regarding changes in our operating procedures later today. For now, we want to assure our followers we have NOT had any confirmed or suspected cases of COVID-19 in any of our staff or patients.

Now Hiring Full-Time LPN

We are currently hiring for a full-time LPN. Please email resumes to cmilburn@jbrkids.com.

Car Seat Safety In The Winter

As the weather is getting colder we all want to make sure our kids are cozy warm when we leave the house.  Something to keep in mind, however, is that puffy coats and car seats don’t mix!  Car seat straps are intended to lay against your child’s body with little space between the strap and the child.  Any extra bulk or padding will compress a great deal from the extreme forces of a car crash, leaving extra space under the harness a child can then slip through the straps and be thrown from the seat.

These tips from the American Academy of Pediatrics (AAP) will help parents strike that perfect balance between keeping little ones warm as well as safely buckled in their car seats.

  • Store the carrier portion of infant seats inside the house when not in use.
  • Get an early start
  • Dress your child in thin layers
  • Don’t forget hats, mittens, and socks or booties
  • Use a coat or blanket over the straps
  • Use a car seat cover ONLY if it does not have a layer under the baby
  • Remember, if the item did not come with the car seat, it has not been crash tested and may interfere with the protection provided in a crash
  • Pack an emergency bag for your car

Coronavirus

The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China. Chinese authorities identified the new coronavirus, which has resulted in hundreds of confirmed cases in China, including cases outside Wuhan, with additional cases being identified in a growing number of countries internationally. The first case in the United States was announced on January 21, 2020. There are ongoing investigations to learn more.